Geartrade Reviews
(Rated by 3 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 3 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service5.0
- Return Policy4.3
- Price & Quality5.0
- Good Value5.0
- Shipping & Delivery5.0
Recent Customer Reviews (3)
San Francisco Osborne
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Logan Mellor
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Uwe Kunze
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Geartrade Pros & Cons
Pros
1
Wide Range of Items: Geartrade accepts a variety of outdoor gear, including clothing, snowboards, and more.
2
Easy Selling Process: The platform makes it simple to list and sell gear, with options for both consignment and direct sales.
3
Secure and Trustworthy: Geartrade is accredited with the BBB and has a dedicated customer support staff, ensuring a secure transaction process.
4
Quick Transactions: Some users have reported quick transactions and fast delivery times.
CONS
1
High Commission Fees: Geartrade charges a 13% flat commission fee for direct sales, which is higher than some competitors like eBay.
2
Slow Payments: There have been complaints about slow payment processing, with some sellers waiting weeks to receive payment.
3
Customer Service Issues: Some users have reported poor customer service, including unresponsive communication and blame-shifting.
4
Website Issues: The website has been described as slow and dysfunctional, which can make the shopping experience frustrating.
Geartrade Features and Benefits
Features
Wide Range of Items
Geartrade accepts a variety of outdoor gear, including clothing, snowboards, and more.
Easy Selling Process
The platform makes it simple to list and sell gear, with options for both consignment and direct sales.
Secure and Trustworthy
Geartrade is accredited with the BBB and has a dedicated customer support staff, ensuring a secure transaction process.
Quick Transactions
Some users have reported quick transactions and fast delivery times.
New with Tags
All products sold on Geartrade are new with tags, ensuring customers receive brand-new gear.
Local Shipping
Products ship from Okotoks, Alberta, Canada.
Affordable Deals
Geartrade aims to offer the best prices possible, making outdoor gear more accessible.
By Appointment Only
The company prioritizes excellent customer service, offering appointments for outfitting, online order pick-up, or browsing and purchasing.
Manufacturer Warranty
Regular warranties apply to all products through the manufacturer. Geartrade-branded items come with a 1-year manufacturer warranty.
Proprietary A.I. System
Geartrade uses a proprietary A.I. system to evaluate, price, and warehouse items efficiently, reducing processing times and improving customer experience.
Easy Listing
Sellers can list gear without upfront costs, and the platform takes a flat 12% commission when items are sold. The process is streamlined and hassle-free.
Wide Range of Gear
Geartrade features a variety of outdoor gear, including surf, snow, skate, fishing, and travel equipment.
A+ Rating
Geartrade has an A+ rating with the Better Business Bureau and offers dedicated customer support.
Price Match Guarantee
If you find the same product advertised for less elsewhere, they will match that price as long as the item is new, unopened, and in its original condition, and the terms of sale are the same.
Sale Items
They have ongoing sales with significant discounts on items like Big Agnes tents, Enlightened Equipment sleeping bags, and Therm-a-Rest quilts.
Used Gear
Geartrade also allows users to buy and sell used outdoor gear, with prices determined by market data and seasonality.
New Gear
New gear is listed with regular prices, and some items are on sale with discounts clearly marked.